Shipping policy
WingManX Shipping Policy
Last Updated: June 2026
At WingManX Adventure Technologies Pvt. Ltd., we work with trusted brands and logistics partners to ensure your riding gear, accessories and motorcycle parts reach you safely and on time.
1. Shipping Charges
Domestic Orders (India)
Shipping charges are calculated based on the product, package weight, dimensions and delivery location.
The exact shipping cost will be displayed during checkout before you complete your purchase.
2. Order Fulfilment & Multiple Shipments
WingManX operates as a multi-brand marketplace. Products in your order may be fulfilled by different sellers or warehouses.
As a result:
Your order may arrive in multiple shipments.
Available items may be dispatched first instead of waiting for the entire order to be ready.
Each shipment will have its own tracking details where applicable.
This helps ensure you receive available products at the earliest.
3. Order Processing & Delivery Timelines
Orders are dispatched directly by our authorised sellers and fulfilment partners.
Order Processing: Typically within 1 to 3 business days.
Estimated Delivery: Most domestic orders are delivered within 3 to 7 business days, depending on the seller, product category and delivery location.
Some specialised products, custom-built items or pre-order products may require additional processing time. Wherever applicable, this will be communicated on the product page or during order confirmation.
Please note that delivery timelines are estimates and may vary due to weather conditions, public holidays, courier delays or other circumstances beyond our control.
4. Lost or Delayed Shipments
Every shipment is monitored through our logistics partners.
If your shipment is significantly delayed, returned to the seller by the courier or confirmed as lost during transit, WingManX will coordinate with the seller to arrange a replacement or suitable resolution at no additional cost, subject to verification.
5. Order Marked as Delivered but Not Received
If your tracking status shows "Delivered" but you have not received your package:
Check with your family members, neighbours, building security or reception.
Verify the delivery confirmation sent via SMS or email.
Contact our support team immediately if you are unable to locate your package.
Important
Any claim regarding a shipment marked as Delivered must be reported within 24 hours of the delivery status update.
Claims reported after this period may not be eligible for investigation due to courier partner policies.
6. Taxes & Duties
Domestic Orders (India)
All prices displayed on WingManX are inclusive of applicable GST unless stated otherwise.
No additional taxes will be charged at the time of delivery.
International Orders
International shipments may be subject to customs duties, import taxes, VAT or brokerage charges imposed by the destination country.
These charges are determined by local authorities and are the sole responsibility of the customer.
7. Shipping Restrictions
Certain products may have shipping limitations based on:
Delivery location
Courier service availability
Product category
Local regulations
If we are unable to fulfil your order due to shipping restrictions, our support team will contact you and arrange an alternative solution or a full refund where applicable.
8. Need Help?
For any shipping-related queries, please contact us:
WingManX Adventure Technologies Pvt. Ltd.
Email: support@wingmanx.in
Phone: +91 88550 85327 / +91 99704 43091
Registered Office:
C23, Nyati Serenity Enclave,
Undri, Haveli,
Pune, Maharashtra - 411060, India